FAQ
Learn More About Us
Frequently Asked Questions.
How long have you been in the industry?
We have close to 15 years in planning/decorating weddings and events.
How many weddings/events do you plan at a time?
In order to provide excellent service to all of our clients, we do not plan more than 2 events at any given time, allowing our team the time and attention needed to make each event a priority.
Why would I need a wedding/event planner?
Planning and designing a unique wedding/event is time-consuming and not as easy as it looks. Wedding/event planners can make sense of those things that don’t seem as easy. We can understand your ideas/vision and have the right connections to make them become a reality. We can save you precious time, sanity, and your relationships with those you love most. We are your new BFFs on this journey!
Do you provide references, testimonials and pictures of past events?
During a vow renewal, there was a tablescape we designed for the day. 30 minutes before the reception, our company owner walked into the reception room only to see the catering halls setup team did not set up the tables as we discussed. So, within 20 minutes, we reconstructed 12 tablescapes just in time.
What if you’re sick, is there someone that will take your place in case of an emergency?
In the event that the person in charge of your event falls ill and is unable to handle your wedding/event, we have assistants who will be able to fill in his or her shoes as that is how we have been trained. We can handle things just as if the company owner or the person in charge was there himself or herself.
Do you have preferred vendors that you work with?
Yes, we do.
Do you plan other events?
Yes, we do several events, such as birthday parties, bridal and baby showers, bachelorette parties, graduations, retirement parties, anniversaries, family reunions, milestone celebrations, etc.
How many months from our wedding/event should we book an Event Planner?
We recommend as soon as possible, usually 12 months in advance for weddings, at least by the time you book the venue. You want to make sure your planner of choice is available for that date as well. This allows the planner time to come up with a proper design concept and merge various aspects of the wedding/event.
Can you help us with a wedding dinner rehearsal?
The dinner rehearsal is included in some of our packages. However, we would be happy to offer this service à la carte.
Can you work with a limited budget?
Our prices are outlined in the packages. We are budget-friendly; we offer payment plan options, and we do offer some services à la carte.
What is your policy on last-minute changes, emergencies, and/or cancellations?
Our policies are outlined in the contract. In the event of an emergency or act of God, we will make every effort to accommodate the changes (may incur additional charges). In the event of a cancellation, the deposit/retainer fee is nonrefundable under any circumstances.
What methods of payment do you accept?
Cash, check, and credit cards. Only Cash and Credit cards are accepted for initial deposit/retainer fee and final balance due.
Are you a design or planning company?
Most companies either plan or design. We are different because we offer both planning and designing. We love it and so do our clients. We have found that doing both allows us to maintain a seamless and streamlined process.
How does your payment structure work?
A deposit/retainer of 25% and signed contract are required prior to any services performed by TJ Events & Enterprises. The deposit/retainer is nonrefundable.
There are multiple payment plan options available for our clients. The final balance is due 4 weeks before the wedding/event. If payment is not received by the due date, a late fee of 15% is accessed and the contracted services will cease until payment is received.
If I hire a planner/coordinator, won’t they take over my wedding/event and want to run the show??
That may be the case with other planners; however, at TJ Events & Enterprises, we promise to work beside our clients as a team. We will never take over your event. Our goal is to help with creating and bringing your vision to reality and ensure that everything is executed to your wishes.
What if I have done all the planning, can you still help me?
Yes, that is exactly what our “The Big Day” package is otherwise known as the day of coordinator.
Will you do all the setup and cleanup of my wedding/event?
We will set up/break down the event as contracted, however we will not clean up the venue after your wedding/event. We can recommend a vendor to take care of that for you if the caterer or venue does not do that
What Our Clients Say
Read our clients’ testimonials to get an idea of how we work at TJ Weddings, Events & Design. If you want to share your experience with us and be featured on our website, kindly complete the online form on this page. We’d appreciate it a lot!
TJ Weddings, Events & Design is like no other. From start to finish they were awesome to work with. I told her what I wanted and they made it happen. Their service and attention to detail were far beyond my expectations.
Jessica B
Simply superb. I have worked with other event planners and none have treated me like family. They truly listened to my needs and delivered more then what we asked for.